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Making a report
You can make a report anytime before, during or after MLX.
Before & after MLX
If there is someone you’d like to report before MLX takes place because this person’s presence makes you feel unsafe, or you would like to make a report after the event, please send us an email or use our anonymous contact form.
You can contact a safe spaces officer in person or via our mobile phone number during the event. There will be posters with who the safe spaces officers are and the phone number to call/text throughout every venue.
What happens when I make a report?
What happens after you’ve made a report will depend on the method that you use to make a report.
If you report an issue during an MLX event:
- Two members of the safety team will organise to record your report.
- For your privacy and safety, we will make use of the safe spaces room for the reporting process. You are welcome to bring a support person (or people) with you.
- We will ask you to review the written report for accuracy. You can remain anonymous.
- We will ask you what action you would prefer that we take, or what outcome you would like to see as a result of your report.
- With your permission, we will take action based on your report, while protecting your identity if you’ve asked us to.
- Actions we are able to take when a report is made during the event include:
- Monitoring the behaviour of an attendee as best we are able, without informing that person that a report has been made about their behaviour;
- Issuing a formal direction to an attendee regarding the standards of behaviour we require from them at the event, outlining consequences for breaches of our Code of Conduct;
- Requesting that a person leave the event;
- Issuing a person with a formal ban from the event;
- Contacting the police.
- If our action involves approaching an individual to inform them that a report has been made, we will inform them of the substance of the information in the report form (subject to any request by the reporter for anonymity).
- If we consider that your report reveals that an attendee of MLX presents a danger to you or other attendees of the event, we may proceed to remove that person from the event, even if you’ve asked us not to. We will inform you of what action we intend to take and at your request will conceal your identity as best we can.
- We will follow up reports after the event where relevant.
If you use our anonymous form
- We will review your report and decide whether we believe it is necessary to take action based on what you have told us.
- We won’t be able to contact you to obtain your permission before acting. This may limit the actions that we will be able to take.
- We also won’t have a way of getting in touch with you to let you know what action we took.
- We take all anonymous reports seriously and will action them as best we are able with the information provided.
If you make a report by email during the year
- When you contact us, you might do so in person, or by email. We will respond by email so you can review what we’ve written and take your time to think about it.
- Two MLX safety committee members will handle your report.
- We will compile the information you give us into our official report template. Please include as much detail as possible, including times or dates, to help us compile it.
- You will receive the report to review. You can ask us to add or change any of the information in the report. You can ask us to redact information and you can ask to remain anonymous.
- With your permission we will provide the redacted or edited copy of the report to the person you made a report about, via email. We will request that that person make a response to us within a two-week period.
- Once we receive a response from the person you made a report about we will consider their response and the information you provided us.
- In some limited cases we may ask you to respond to us about some of the information they have provided us.
- We will evaluate the information we receive and the action you request us to take.
- We will then make a decision about what action MLX will take in relation to the report made. We will communicate with you about what we think is the best course of action.
- Please note that any decision made by MLX reflects our internal event policies and does not represent a judgment about the relative culpability of any person about whom a report is made.
- We will inform all parties about our decision.
Questions about reporting
- Can I remain anonymous?
- What happens once I’ve made a report?
- What if the person I want to report is on the safe spaces team or on the MLX committee?
- Who gets to know about my report?
- What if I don’t want anyone else on the MLX committee/safe spaces team to know about my report?
- Can you share the information with other schools and events?
- What happens when a temporary ban expires?
Can I remain anonymous?
- Please note, sometimes we cannot guarantee anonymity (for instance, where the report would not function if we try to to prevent the reported person from knowing who made it). We will always get your permission before providing the report to the person you made a report about.
- MLX usually requires that the person you made a report about does not try and contact you while the reporting process is ongoing. Any attempt to contact you before the safe spaces process concludes will be regarded as a breach of the MLX Code of Conduct.
- If a person you made a report about contacts you without your permission, MLX will assist you if you wish to contact the police to report their behaviour.
- Given the information above, you may not want us to provide the report to the person you made a report about, in any form. Please note, in some cases, this will limit what action MLX can take.
- You will not be required to be in a room with the person about whom you made a report or engage in any mediation, unless you request to do so.
What happens once I’ve made a report?
- If you don’t want us to provide information about your report to the person you made a report about, we can:
- monitor their behaviour as best as we are able.
- If you are happy for us to provide the report (in a redacted form or otherwise) to the person you made a report about, we can:
- issue that person with an official warning;
- issue that person with a direction to behave or not behave in a certain way;
- ban the person temporarily from our event;
- ban the person permanently from our event.
- When you make a report to us, you are welcome to suggest what outcome you would prefer.
- As each situation is unique, MLX cannot guarantee the outcome will be the one you requested.
- Our primary concern is the safety of everyone at our event, including you. In some cases, even if you don’t want us to take any action, we may consider that someone who is a danger to others (including you) needs to be removed from the event. In this case, we will do everything within our power to protect your privacy.
What if the person I want to report is on the safe spaces team or on the MLX committee?
- MLX staff are all bound by the MLX Code of Conduct. Any report about MLX staff will be treated as seriously as a regular report.
- MLX’s safety team comprises of several individuals, at least one of whom will be in attendance at each event of MLX. Our team is large, so that if a report is made about one team member, it can be actioned by other team members. If a report is made about any team member they will cease all safety duties and step down from the team until the report is resolved.
- You are welcome to approach MLX Safety committee members in person to make a report at any time, or email [email protected] to make a private report.
- Please note, if you make a private report about a member of the safety team your report will be actioned by at least two (other) members of the safety team.
Who gets to know about my report?
- Only the members of the MLX Safe Spaces committee will be made aware of your report.
- If someone is banned from MLX as a result of your report, the MLX committee and MLX door managers will be told the name of the person who has been banned from MLX, but not any information about you or the report you made.
What if I don’t want anyone else on the MLX committee/safe spaces team to know about my report?
- Reports are kept privately by the MLX safe spaces team, and are not shared with the wider MLX committee.
- If you do not want members of the MLX Safe Spaces team to know the substance of your report, please feel free to make this request. Please note, at least two MLX Safe Spaces team members must action your report. However, your report can be kept private from the rest of the team.
Can you share the information with other schools and events?
- For the most part, MLX is not able to share the information you provide us with other schools or events. MLX is also not necessarily aware of information you have previously provided to other schools or events.
- We strongly recommend reporting your information to any events/schools you plan on attending. You are welcome to use the template we draw up when actioning your report to simplify the process of making reports to other schools.
- MLX may inform other schools of the substance of our decision (the outcome).
What happens when a temporary ban expires?
If we have banned someone from MLX for a temporary period of time, we require that they contact us to request to return to MLX. We require that individuals that have been banned from MLX demonstrate that they no longer present a threat to the community through their attendance at our event. Demonstrating this is a high bar, as MLX has a low tolerance for assuming risk.
If we believe that someone has sufficiently demonstrated this to us, we will contact you to seek your response to any decision we propose to make. You will have an opportunity to respond to us and to request that we take a certain outcome. We will consider your request very seriously in making our decision.
Making a report about safety can be a stressful and upsetting process. The MLX Safety team are here to help you as best we can. Please note, we don’t have the resources to provide full counselling and support to you. We strongly recommend seeking support from friends and family
What happens when a report is made about me?
- The MLX Safety Team’s next steps when a report is made may vary depending on how a report is made and what the report is about.
- Reports can be made at the event (in person) or via email at any time during the year, or during MLX.
- In most circumstances, MLX will contact you by email to provide you with a copy of the report made against you. Please note, in order to protect the privacy and safety of the reporter, the report may be redacted, or provided to you in summary form.
- If someone has made an anonymous report, their identity will not be included in the information provided to you. Similarly, if a reporter has requested to remain anonymous, we will not provide you with information about their identity.
- MLX requires that you do not make any attempt to approach or otherwise contact the person who you believe made a report about you while the reporting process is in progress. Any attempt to do so will be considered by MLX to be harassment, and will be considered by the Safety Team when assessing whether you pose a risk to attendees of our event.
- When we provide you with the report made against you, we will notify you of what (if any) action we are considering taking in response to the report.
- We will then give you an opportunity to comment on the report made against you and to provide us with a response that may include your version of the events.
- You will usually be provided with 14 days to respond to us. You will be allowed the full time specified to make or elaborate on any response, even if you reply to us on the first available day.
- At the end of the allocated response time (whether or not we receive a response from you), the MLX Safety Committee will consider the information available in relation to the report.
- We will then proceed to make a decision. This process is taken very seriously and may take some time.
- Decisions relating to whether or not any given individual is allowed to attend MLX are based on the following considerations which include, but are not limited to:
- Whether or not the person poses a risk to attendees of MLX
- Whether or not the person poses a risk to a single potential attendee of MLX
- Whether or not the person is likely to repeat the reported behaviour at MLX or at any other time.
- Whether or not MLX has the resources to manage any risk that the person poses to attendees of MLX.
- The need to provide an environment that is safe, and is seen to be safe.
- Any other factor relevant in the circumstances.
- Based on the above assessment, the MLX Safety Team may impose one or more of the following outcomes, which include but are not limited to:
- an official warning about your behaviour;
- an official warning about your behaviour and a direction about the standards of behaviour we require from you at any upcoming events;
- a temporary or permanent ban from MLX.
- We may also respond to you and say that we have considered the report and that no action from you is necessary.
- You should not approach the affected person, or any person you consider may have reported your behaviour. In the event that you wish to convey an apology to the affected person, you must contact MLX and ask us to approach the person on your behalf.